SNAP-R FAQs - I made changes to a Work Item before leaving my desk for an extended period of time. When I came back and I clicked on a button, my browser returned to the SNAP-R homepage. What happened? Can I recover the changes I made? Were they saved?
Q. I made changes to a Work Item before leaving my desk for an extended period of time. When I came back and I clicked on a button, my browser returned to the SNAP-R homepage. What happened? Can I recover the changes I made? Were they saved?
A. No. Before leaving your computer unattended for any period of time, click the ‘Save Page’ button to save your work. Saving your Work Item is not the same as submitting it; your Work Item will remain in Draft status and you will still be able to make changes to it.
For security reasons, SNAP-R browser sessions are automatically expired (logged out) after sixty (60) minutes of inactivity between your browser and the SNAP-R server. For this reason, you should click on ‘Save Page’ from time to time while you are in the process of editing a Work Item.