SNAP-R FAQs - What kinds of messages can BIS send to me?
BIS sends out three types of messages pertaining to individual Work Items:
- Acknowledgement. This message type informs you of intermediate status changes to the Work Item in question. One intermediate status is Accepted (the application has been received by BIS and accepted for processing). An acknowledgement of acceptance will include the ACN (Application Control Number) for that application. A Work Item may also be rejected, if it could not be processed due to inaccurate or incomplete information, which is also communicated to the user as an acknowledgement.
- Validation. This message type informs you of final status changes to the Work Item in question. The four final statuses are Approved (license granted), Approved with Conditions (license granted with conditions that need to be adhered to), Return without Action (no license was issued, often times because the application was 'cancelled' per the exporter's request - see question 8), and Denied. If the Work Item was approved, a license is also issued and is part of the validation.
- Request. This message type informs you that further information is needed by BIS in order to further process the Work Item in question. You can respond with a text message and can optionally attach documents. This is the only message type to which you can directly respond to.