SNAP-R FAQs - How do I get access rights to Work Items reassigned and/or inactivate user accounts?
- Your SNAP-R Application Administrator(s) has the ability to inactivate user accounts.
- You must send a written request on company letterhead signed by an officer of the company, who is authorized to bind the company to the conditions and obligations as set forth on during the SNAP-R registration process.
- Provide the CIN, the name of the user to be inactivated and the user to receive the access rights. Access to SNAP-R Work Items is only permissible for those individuals with user accounts associated with the same company identification number. The user who creates the Work Item is the owner of the Work Item and by default is initially granted sole administrative rights to the Work Item. Important Note: SNAP-R users should establish additional user access for every Work Item submitted to BIS by selecting the ‘Manage User Rights’ link from either the ‘View’, ‘Edit’ or ‘Submit’ Work Item screens to ensure that multiple users for the same CIN have access to each Work Item. This access should minimize future access issues when the Work Item originator is either not available or has terminated employment with the company and the need arises for another individual in the company to access the Work Item