Forms and Telephone Numbers You Can Use to Contact BIS
(Office hours are Monday-Friday, 8:30am-5:00pm unless otherwise noted)
Contact a Counselor
Eastern Region | Western Region
To speak with an export counselor, you may call one of the following numbers:
(202) 482-4811 - Outreach and Educational Services Division (located in Washington, DC – open Monday-Friday, 8:30am-5:00pm ET)
(949) 660-0144 - Western Regional Office (located in Irvine, CA – open Monday-Friday, 8:00am-5:00pm PT)
(408) 998-8806 - Northern California branch (located in San Jose, CA – open Monday-Friday, 8:00am-5:00pm PT)
or e-mail your inquiry to the Export Counseling Division of the Office of Exporter Services at: This email address is being protected from spambots. You need JavaScript enabled to view it.
Export Control Seminars and Workshops
View Upcoming Seminars
Eastern Region | Western Region
Export Seminars - (202) 482-6031
Use this form to confidentially report possible violations of the export control or antiboycott regulations.
Export Enforcement Hotline - 1-(800) 424-2980
BIS maintains a list of individuals and firms with whom U.S. parties may not do business. Use this form to ask questions about the list and those who appear on it.
BIS maintains multiple help desks to assist you with our electronic application submission system, SNAP-R.
For password reset or software-related technical performance questions (e.g., browser incompatibility, difficulty loading attachments), please contact the SNAP-R Help Desk via e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. . Office hours are Monday-Friday, 6:30am-7:00pm ET.
For company identification number (CIN) and login ID questions, please call BIS’s Outreach and Educational Services Division at (202) 482-4811 or via e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. for assistance.
For general assistance with SNAP-R, please call BIS’s export counseling desks at:
(202) 482-4811 - Outreach and Educational Services Division (located in Washington, DC)
(949) 660-0144 - Western Regional Office (located in Irvine, CA)
(408) 998-8806 - Northern California branch (located in San Jose, CA)
or e-mail your inquiry to the Export Counseling Division of the Office of Exporter Services at: This email address is being protected from spambots. You need JavaScript enabled to view it.
BIS provides the option for users to request forms be mailed to them as well as the ability to download selected BIS Export Licensing forms. Directions are also provided for obtaining paper copies of Antiboycott Compliance forms.
Submit an Advisory Opinion Request or Make a Regulatory Inquiry
Please use this form to ask a specific question about our regulations or to ask for advisory opinion information. If you want to talk to a counselor or ask advice about how to apply our regulations please use the "Contact a Counselor" form above.
Ask a Boycott-Related Question
U.S. antiboycott laws were adopted to encourage, and in specified cases, require U.S. firms to refuse to participate in foreign boycotts that the United States does not sanction. This form allows you to ask questions about our "antiboycott" regulations.
Antiboycott Compliance Advice Line - (202) 482-2381
Make an Export Management and Compliance Program Inquiry
Please use this form to submit questions about Export Management Systems and export control compliance issues.
Contact the Office of Strategic Industries and Economic Security
Allows you to contact OSIES and submit:
- Defense Priorities and Allocations Systems inquiries
- National Defense Stockpile inquiries
- Offsets in Defense Trade inquiries
- NATO International Competitive Bidding Eligibility for U.S. companies
Call SIES at (202) 482-4506
Contact the Office of Technology Evaluation
This office is the focal point within BIS:
- Surveying and assessing the economic health and competitiveness of the U.S. defense industrial base
- Conducting Section 232 Investigations on the effect of imports on the national security
- Analyzing the impact of export controls on U.S. competitiveness
Industrial Base Assessments & Section 232 Investigations
(202) 482-4933
This email address is being protected from spambots. You need JavaScript enabled to view it.
Technical Advisory Committees
(202) 482-2813
Website owner: Bureau of Industry and Security
- to provide feedback and comments on BIS Websites;
- to request additional information on our Website privacy and information collection practices;
- to report accessibility (Section 508) problems with one of our Web pages;
- to notify us about problems with specific Web pages; and
- to make a suggestion for the improvement of our Websites