SNAP-R FAQs - How do I activate a user account or add a new one?
- If you are the first of your company and therefore the one requesting the CIN, you will be instructed on how to activate a user account while obtaining the CIN via email. You need to use the link sent in the email to activate the account.
- If your CIN has already been established, contact your SNAP-R Account Administrator and they will assist you in setting up a user account.
- If your CIN has already been established but your SNAP-R Account Administrator is no longer with your company – and – there is at least one other active user for your company: contact the SNAP-R Help Desk for assistance. Someone from the SNAP-R Help Desk will be able to update the existing user to be the account administrator and then that user will be able to add you to the existing CIN.
- If your CIN has already been established but your SNAP-R Account Administrator is no longer with your company – and – there are no other active users for your company: For security reasons, the SNAP-R Help Desk does not create new users for a company, so you will need to reregister using the on-line registration process.