High Performance Computers

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On Aug 19th, BIS experienced technical failure of one of our computer security devices and as a result,  SNAP-R and STELA could not be accessed.   BIS took round-the-clock action to correct this issue and service was restored on the evening of Aug 22nd. This failure was not caused by a cyber-related issue and no data were compromised or exfiltrated.  BIS takes stewardship of your export licensing data seriously and did not make the system available for use until we were confident in the integrity and security of your data. Thank you for your patience while we resolved this issue.